Key Dates

May 1
Kick-off for Visa NASCAR promotion. Remember to display your in-branch materials!

May 4-6
OneBridge exhibits at 17th Annual Card Forum and Expo in Orlando, Florida. Please stop by booth #316.

May 25
Scheduled authorization system maintenance.
The system is anticipated to be down for no more than 10 minutes.
 

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Client Corner

Congratulations to Bar-Cons Federal Credit Union in Indiana! They are celebrating 40 years in business this year.

 

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Quick Facts
The number of Americans paying off credit card balances in full each month jumped sharply last year to 43%, compared to 38% in 2003 and 39% in 2002.

Overall, Americans are paying back historical highs of 17% to 18% of their credit card balances each month.

- cardweb.com

 

OneBridge Visa CISP Compliant for 2005
OneBridge's announcement of CISP compliance demonstrates our commitment to protecting the confidentiality and integrity of all cardholder data that is passed through the OneBridge Gateway processing system. Although security can never be completely guaranteed, our adherence to CISP data security requirements is a strong step toward protecting proprietary cardholder information.

Visa's Cardholder Information Security Program (CISP) includes a set of 12 industry-wide requirements designed to protect sensitive consumer information from being compromised. These requirements are directed at all businesses that store, process, or transmit cardholder information.

As of next year, Visa will replace CISP with the Payment Card Industry (PCI) Data Security Standard. This new audit will align both Visa and MasterCard audit procedures.

Visa Announces New Brand Identity
Visa has announced that they are making important modifications to their brand identity in order to offer members greater flexibility and increased security features. These modifications include a refreshed and contemporized Visa logo, as well as the removal of the Visa dove hologram from the front of cards, which will be replaced with a holographic magnetic stripe on the back. These changes will provide issuers with more available space on the front of the card for their own branding.

Beginning this fall, these modifications will be phased in over the course of the next three to five years. Each issuer will be able to determine an implementation schedule that will be the most cost effective and convenient for them.

A complete set of brand guidelines, toolkits, and artwork will be available from Visa in June 2005.

Open Solutions Hosts Fun and Informative Client Conference

The Open Solutions' Annual Client Conference was from April 16-20 at the Sheraton Hotel and Marina in San Diego, California. OneBridge President Kim Graham Lee, Sr. Client Service Manager Jim Strahl, and Sr. Client Service Manager Susie Golden-Bishop represented OneBridge at the event. At the OneBridge booth, conference attendees had a chance to get a feel for the OneBridge Navigator by trying their hand at the Navigator Challenge. Thanks to all clients who stopped by the booth. It was great to see you!

 

Mixing and Mingling
Idaho Central Credit Union Executive Vice President Kent Oram catches up with OneBridge President Kim Graham Lee and Sr. Client Service Manager Susie Golden-Bishop in front of the OneBridge booth.

 

 

Always Something New to Learn
WGE Federal Credit Union President Julie Eskew and OneBridge Sr. Client Service Manager Jim Strahl take an in-depth look at some of the capabilities of the OneBridge Navigator. 

 


Congrats to Our Winner!
Pioneer Valley Postal Federal Credit Union's Anabela Pereira (left) and Deborah Fitzgerald (right) pose after Deborah won the Navigator Challenge drawing. Her prize was a $300 Visa gift card!

Have You Used OneBridge Authorization Filters?
We know that risk management is a major concern for both you and your cardholders. As an issuer, you want to do all you can to avoid the pain that comes with sorting out fraudulent charges. As a cardholder, you want to know that no one else has made charges to your card.

With this in mind, the OneBridge Gateway processing system offers authorization filters as an extremely effective tool in the fight against card fraud. Authorization filters allow you to decline transactions that you determine are at a high-risk of being fraudulent.

To apply these filters, you work with OneBridge to define characteristics of transactions you consider to be of high-risk (based on things like dollar amount, city or country of transaction, merchant name, etc.). Parameters are then set so that all authorization requests fitting those criteria are automatically declined.

OneBridge clients have found authorization filters to be very helpful in targeting unknown, random fraud. For example, one institution declines all cash disbursements over $5000. Another refuses online gambling charges. Many institutions even elect to use filters to prevent authorizations in specific countries where they see large amounts of fraud.

Heritage Federal Credit Union in Newburgh, IN is one institution that has effectively used authorization filters to decline potentially fraudulent transactions. "As soon as we discovered suspicious charges from Great Britain, we notified OneBridge," said Tim Lukomski, CFO. "Within 10 minutes they reviewed all of our card accounts, identified the fraud, and put the appropriate filters in place. It took no time at all."

Authorization filters can also be used to help prevent illegitimate charges in the event of identified, large-scale fraud scams. So far in 2005, quite a few wide-spread fraud scams have surfaced. One of the largest began in February and involved illegitimate charges of $29.99 and $39.99 from a merchant called Pluto Data, Ltd. Upon identifying this fraud, OneBridge was able to place an authorization filter on all client BINs to decline any authorization requests coming from the phony Pluto Data merchant.

"There is no single fraud prevention tool that is capable of fighting card fraud on its own. Good risk management requires a variety of products and processes working in tandem," said Nancy Linxwiler, OneBridge vice president of product development and management. "OneBridge authorization filters provide our clients with another very effective method of mitigating fraud."

If you are interested in learning more about how authorization filters can fit into your risk management program, contact OneBridge Client Service at 800-322-4035 or via email at clientservice@onebridge.com.

Industry Update
Below are interesting stories about the card industry that have made headlines over the last few weeks. Links to the full articles are included below.

  • A record 165,000 bankruptcy filings were made during March in anticipation of bankruptcy reform that would make it more difficult to file. The new law was signed by President Bush on April 20 and will go into effect on October 17. Bankruptcy filings are expected to increase before that date.
    (click for full article "March Bankruptcy")
    - cardweb.com

 

 

  • Thieves who accessed a DSW Shoe Warehouse database obtained 1.4 million credit card numbers and the names on those accounts. This was 10 times more than investigators estimated last month.
    (click for full article " DSW data theft much worse than predicted")
    -USATODAY.com