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Don't take our word for it...
At OneBridge, we focus on addressing our client's needs quickly and accurately.
Here is what a few of our current clients have to say:
"When our credit union converted core account processing systems, it required implementing a new interface with
OneBridge for our credit and debit card programs. OneBridge definitely exceeded our expectations in supporting
this major initiative. Despite the curve balls that large projects always seem to throw at you, they supported
us in the true spirit of partnership and with the credit union's best interest at heart. Our experience with them is
consistently above other business partners - they know how to make things happen."
- Jim Ryan, President
JM Associates Federal Credit Union
Jacksonville, FL
"I consider OneBridge a trusted partner that helps us keep our card programs running smoothly."
- Brandi Caya, Electronic Services Coordinator
Capital Credit Union
Bismarck, ND
"It doesn't matter who you get when you call OneBridge's client service team, they're
all great! I usually have my questions answered on the first call."
- Tracy Leopold, AVP Card Operations
Rockland Federal Credit Union
Rockland, MA
"CD Federal CU began its partnership with OneBridge in 2002. At the time we
were only offering our members ATM cards as a way to access their accounts
electronically. OneBridge helped us reissue our cards as Visa Check Cards and
now our members can also access their accounts at millions of locations
worldwide. With the help of OneBridge, our debit card program has become a key
part of our marketing strategy to improve ROI and our credit union's name
recognition. OneBridge's management and staff represent an excellence of
unparalleled service in the card processing industry."
- Mark Roddenberry, CEO
CD Federal Credit Union
Concord, CA
"OneBridge is innovative in their use of technology. They add smart features that help with my job."
- Karen Pustay, VP Operations
JM Associates Federal Credit Union
Jacksonville, FL
"We need to continue to fine-tune our settings, but overall I like Fraud Scout. It has helped us continue to
drive down our fraud losses in 2007."
- Heather Schroeder, Visa Fraud Specialist
Heritage Federal Credit Union
Newburgh, IN
"It isn't easy for an
institution with no branches and only 26 employees to compete with the big
banks. However, OneBridge makes us look good to our customers and enables us to
offer equally sophisticated bankcard services with a seamless interface,
real-time authorizations, and continuous service improvements."
- Jeff Harty, COO
First Internet Bank
Indianapolis, IN
"Recently, we converted to a new core
system. OneBridge had an implementation team for our conversion to
ensure our cardholders were not negatively impacted when the new
core system came live. The implementation team was fantastic. They
were very knowledgeable and thought of the details that could have
very easily been overlooked. OneBridge had thorough communications
with us throughout the entire process."
- Angie Jester, Card Services Supervisor
Idaho Central Credit Union
Pocatello, ID
"The OneBridge Gateway Navigator is
extremely user friendly and very simple to understand."
- Tracie Green, Card Services Supervisor
Heritage Federal Credit Union
Newburgh, IN
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